Peer-Reviewed Journal Articles

Digital information platforms and supports for immigrant professionals’ employment and settlement: An integrative review.

Part of The Remote and Online Services for Professional Immigrants (ROSPI). This is an integrative review of digital platforms for immigrant professionals in Canada finds the digital space focuses mostly on jobs and networking while settlement supports lag, argues for more holistic support that treats people as whole newcomers not just workers, notes mixed evidence on benefits versus reliability and scope limits, and compiles practical directions to improve these tools

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Citation
Henry, G., Gonzalez Benson, O., Kazemi, F., & Palova, K. (2025). Digital information platforms and supports for immigrant professionals’ employment and settlement: An integrative review. Digital Society, 4(1). https://doi.org/10.1007/s44206-025-00168-9
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Scholarship on LGBTQIA+ migrants in the social work field: A scoping review.

Part of The Voices in the Art (VIA) project. A scoping review maps social work scholarship on LGBTQIA+ migrants, finding heavy focus on health and mental health, qualitative methods, and Global North contexts. It shows more attention to economic migrants than asylum seekers or undocumented people, and emphasis on men who have sex with men over broader identities, with youth understudied despite growth in identities examined. It calls for stronger intersectional perspectives and more balanced coverage.

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Citation
Matharu, G. K., Tri, T., Gonzalez Benson, O., Palova, K., & Kassan, A. (2025). Scholarship on LGBTQIA+ migrants in the social work field: A scoping review. British Journal of Social Work, bcae205, 1–22. https://doi.org/10.1093/bjsw/bcae205
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Online employment services for immigrant professionals: An environmental scan.

Part of The Remote and Online Services for Professional Immigrants (ROSPI).  An environmental scan of digital employment services for immigrant professionals in Canada mapped offerings across major cities and some rural areas, reviewed platforms by region, modality, audience, and needs, found uneven access to tailored programs with e-learning and self-paced courses most common, noted a focus on high-demand fields like IT and health care and a tendency to treat immigrants as one group, and saw job search resources dominate while financial supports lag and could expand.

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Citation
Kazemi, F., Gonzalez Benson, O., Palova, K., & Matharu, G. (2024). Online employment services for immigrant professionals: An environmental scan. Journal of Technology in Human Services, 42(2), 134-155. https://doi.org/10.1080/15228835.2024.2346529
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Integration experiences of francophone newcomer students in English provinces: A literature review.

A literature review of francophone newcomer students in English provinces maps two themes, school integration and out of school integration, with in school subthemes on educational and cultural gaps, language diversity and identity, and multiple marginalization; it flags factors like pre and post immigration school differences, English proficiency, and misrecognition of francophone diversity, then outlines gaps, future research paths, and implications for school psychology

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Citation
Palova, K., Pagtalunan, A., Rahal, L., & Kassan, A. (2023). Integration experiences of francophone newcomer students in English provinces: A literature review. Canadian Journal of School Psychology, 38(2), 159–181. https://doi.org/10.1177/08295735231155045
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A case study of community-based, cross-sectoral crisis response to the COVID-19 pandemic: Serving racialized immigrant communities.

Part of Calgary Newcomers Collaborative (CNC). A case study examines a community based, cross sector collaboration created during COVID 19 to reach racialized immigrant communities, and proposes a framework that links short term crisis supports with broad reach and general goals to long term settlement supports built on trust and targeted aims such as language help and culturally appropriate outreach

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Citation
Suva, C., Liu, J., Sigurdson, E., Escobar Torio, J. J., & Gonzalez Benson, O. (2022). A case study of community-based, cross-sectoral crisis response to the COVID-19 pandemic: Serving racialized immigrant communities. Global Social Welfare, 9, 193–202. https://doi.org/10.1007/s40609-022-00223-0
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“Language alludes to everything”: A pilot study on front-line worker experience with newcomer integration.

Part of Refugee and Newcomers Emotional Wellness (ReNEW) Partnership for Best Practices. A qualitative pilot in Calgary interviewed eleven front line workers at an immigrant serving language learning agency to map how systems view newcomer integration, highlighting links between client identity and language, emotional burden and belonging, daily life pressures, and the cultural brokerage role of staff in supporting wellness.

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Citation
Au, A., Silversides, H., Suva, C., Palova, K., & Goopy, S. (2021). “Language alludes to everything”: A pilot study on front-line worker experience with newcomer integration. Journal of Student Research, 10(1), 1–11. https://doi.org/10.47611/jsr.v10i1.1137
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Activities and programmes that support the emotional wellness and well-being of refugees, immigrants and other newcomers within settlement agencies: A scoping review protocol.

Protocol for a scoping review that will map settlement agency services supporting the emotional wellness of refugees, immigrants, and other newcomers, using the JBI approach and broad database searches through July 2020 to describe the evidence base, identify gaps, and guide future reviews and practice.

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Citation
Goopy, S., Suva, C., Hayden, K. A., Silversides, H., & Palova, K. (2020). Activities and programmes that support the emotional wellness and well-being of refugees, immigrants and other newcomers within settlement agencies: A scoping review protocol. BMJ Open, 10(9), e033377. https://doi.org/10.1136/bmjopen-2019-033377
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